STORE POLICY
CUSTOMER CARE
LACE CARE
Lace Wigs or lace products lifespan depends on how we care them.
Our Lace Products can be Co-Washed using a good Conditioner. However, be very gentle when washing due to this product being VERY delicate.
Bleaching the knots incorrectly will cause lace balding/ Shedding. To Minimize Shedding please seal the knots with a holding Spray.
Lace products require maintenance. We are not responsible for lace balding due to incorrect bleaching and poor maintenance. We will not exchange or refund wigs, closures or frontals due to incorrect care that causes shedding or balding.
Please note: Lace products will last 1-3 Installs with proper maintenance.
PRIVACY & SAFETY
At AC Hair Lux we value your privacy and are committed to protecting your personal information. By using our website, social media pages, or services, you agree to the following:
Information We Collect
We may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed through secure third-party payment providers)
How We Use Your Information
Your information may be used to:
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Process orders and payments
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Provide customer support
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Communicate order updates
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Improve our products and services
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Send promotional offers (you may opt out at any time)
Information Protection
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.
Third-Party Services
We may use trusted third-party providers for payment processing, shipping, marketing, and website analytics. These providers have their own privacy policies governing the use of your information.
Customer Safety
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Never share your payment information through direct messages.
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Only make purchases through our official payment channels.
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Report any suspicious communication claiming to represent our business.
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Information
For privacy or safety concerns, please contact:
AC Hair Lux
Email: acextension@yahoo.com
PAYMENT METHOD
- Credit / Debit Cards
- PAYPAL
- Offline Payments